Fuze Interiors respects your privacy and is committed to protecting the personal information we collect and hold.

This Privacy Statement explains how Fuze Interiors collects, uses, stores and discloses personal information in accordance with the Privacy Act 2020 and the New Zealand Information Privacy Principles.

Information we collect

We may collect personal information when you:

• contact us through our website, by email or by phone
• submit a project or furniture enquiry
• request information about our services or products
• engage Fuze Interiors to provide workplace design, furniture, fit-out or related services
• interact with our website or online advertising.

The information we collect may include your name, email address, phone number, company or organisation, project details, enquiry information and any other information you choose to provide.

We may also collect technical information about how our website is used, including browser and device information, pages viewed, referral sources, website interactions and approximate location information.

How we use your information

We may use personal information to:

• respond to enquiries and requests
• discuss, quote for and deliver our services
• communicate with clients, prospective clients, suppliers and project partners
• manage furniture and project enquiries
• administer and improve our website and services
• understand how people find and use our website
• measure the effectiveness of our marketing and advertising
• maintain our business and administrative records
• comply with legal and regulatory requirements.

We only collect personal information where it is reasonably necessary for our business activities.

Website analytics, advertising and cookies

Our website may use cookies and similar technologies to help the website function, understand how it is used and measure the effectiveness of our marketing.

We may use services such as Google Analytics, Google Tag Manager and Google Ads. These services may collect information about your interaction with our website, including pages visited, actions taken, device and browser information and referral information.

Some service providers may process or store information outside New Zealand.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the website operate.

Who we may share information with

We do not sell personal information.

We may disclose personal information where reasonably necessary to:

• employees, contractors or consultants working with Fuze Interiors
• suppliers, installers and other parties involved in delivering a project or service
• website, hosting, analytics, advertising, email and technology service providers
• professional advisers such as accountants or legal advisers
• government, regulatory or law-enforcement authorities where disclosure is required or permitted by law.

Where we use third-party service providers, information may be processed or stored on systems located outside New Zealand.

Information collected from other sources

In some circumstances, we may receive personal information about you from another person or organisation, for example where your details are provided to us in connection with a workplace project, referral, supplier relationship or business enquiry.

Where required by law, we will take reasonable steps to make you aware that the information has been collected, why it has been collected, who may receive it and your rights to access and request correction of it.

Storage and security

We take reasonable steps to protect personal information against loss, unauthorised access, use, modification or disclosure.

Information may be stored in electronic systems operated by Fuze Interiors or by trusted service providers acting on our behalf.

No internet or electronic storage system can be guaranteed to be completely secure, but we use reasonable safeguards appropriate to the information we hold.

How long we keep information

We retain personal information only for as long as it is reasonably required for the purposes for which it was collected, to meet our business requirements or to comply with legal obligations.

When information is no longer required, we may securely delete or anonymise it.

Accessing or correcting your information

You have the right to ask whether we hold personal information about you, request access to that information and ask us to correct information that is inaccurate or incomplete.

To make a request, please contact us using the details below.

Providing information

Unless we tell you otherwise, providing personal information to Fuze Interiors is voluntary.

However, if you do not provide information reasonably required for an enquiry or project, we may not be able to respond fully to your request or provide the relevant service.

Privacy breaches

If a privacy breach occurs that is likely to cause serious harm, Fuze Interiors will take appropriate action, including notifying affected individuals and the Office of the Privacy Commissioner where required by law.

Changes to this statement

We may update this Privacy Statement from time to time to reflect changes to our business, website, technology or legal obligations.

The current version will be published on this website.

Contact us

If you have questions about this Privacy Statement, would like to access or correct personal information we hold about you, or wish to raise a privacy concern, please contact:

Fuze Interiors
319 East Tamaki Road
East Tamaki
Auckland
New Zealand

Phone: 09 309 1710

You can also contact us through the contact form on this website.

You may also contact the New Zealand Office of the Privacy Commissioner if you have concerns about how your personal information has been handled.