FAQ

Yes. We can deliver a solution to suit the needs of your organisation and make the most of your space. Talk to our team

This is project dependent. If you choose to go ahead with the proposed project we will waive the space planning fee.

Yes, please speak to our team about your requirements.

Yes, please speak to our team about your requirements.

Yes, we can work along side other interior designers and architects.

Lead times are very product specific and vary depending on the specifications. You will be advised on lead times when you enquire. For items we have in stock it would be a matter of days.

Yes, all of our designers are highly qualified and our senior designers are experienced in all aspects of commercial design. Please speak to our team and we will assess which designer can offer the most value to your project.

Yes, we can design and custom make furniture. We have our own factory in New Zealand so we can custom manufacture to your specifications.

We will always try to accommodate clients’ requests, however in most cases once orders are placed they cannot be changed without delaying the project and incurring costs.

We hold large stock quantities of some product in our warehouse, others are indent items, but we do try to have samples of our most popular products in our showroom.

We endeavour to get quotes back to clients as soon as possible, usually within one to two days. If a project requires space planning, visuals, concept design, or custom requirements, this can take a couple of weeks.

As soon as your order has been placed, your project will be booked in with our installations manager and you will be notified of an estimated delivery date specific to your order.

Once your order has been placed we will send you an invoice via email which shows our bank account details for payment. Alternatively, you can pay by eftpos, cheque, or credit card. Please note, we do not accept AMEX.

In Auckland and Christchurch, full payment is required for orders under $1000, with a 50% deposit required for orders over $1000. For the rest of New Zealand, full payment is required for orders under $5000, with a 50% deposit required for orders over $5000.