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FAQ

Find some answers to common questions here
Can you design our new office space?

Yes. We can deliver a solution to suit the needs of your organisation and make the most of your space. Talk to our team

Can I receive your space planning service for free?

This is project dependent. If you choose to go ahead with the proposed project we will waive the space planning fee.

Can you project manage our office relocation project?

Yes, please speak to our team about your requirements.

Can you project manage our new office fit out?

Yes, please speak to our team about your requirements.

Can we use our own Interior Designer?

Yes, we can work along side other interior designers and architects.

How long are your lead times?

Lead times are very product specific and vary depending on the specifications. You will be advised on lead times when you enquire. For items we have in stock it would be a matter of days.

Are your team qualified Interior Designers?

Yes, all of our designers are highly qualified and our senior designers are experienced in all aspects of commercial design. Please speak to our team and we will assess which designer can offer the most value to your project.

Do you custom make furniture?

Yes, we can design and custom make furniture. We have our own factory in New Zealand so we can custom manufacture to your specifications.

Can I make changes to an existing order?

We will always try to accommodate clients’ requests, however in most cases once orders are placed they cannot be changed without delaying the project and incurring costs.

Do you stock everything that is on your website?

We hold large stock quantities of some product in our warehouse, others are indent items, but we do try to have samples of our most popular products in our showroom.

How long will it take to receive a quote?

We endeavour to get quotes back to clients as soon as possible, usually within one to two days. If a project requires space planning, visuals, concept design, or custom requirements, this can take a couple of weeks.

How long will delivery take?

As soon as your order has been placed, your project will be booked in with our installations manager and you will be notified of an estimated delivery date specific to your order.

How can I pay?

Once your order has been placed we will send you an invoice via email which shows our bank account details for payment. Alternatively, you can pay by eftpos, cheque, or credit card. Please note, we do not accept AMEX.

Is a deposit required for my order?

In Auckland and Christchurch, full payment is required for orders under $1000, with a 50% deposit required for orders over $1000. For the rest of New Zealand, full payment is required for orders under $5000, with a 50% deposit required for orders over $5000.

FAQS & Q&A

At Fuze Business Interiors we create workspaces people love, with quality products, innovative design, and a commitment to help increase efficiency and productivity in the workplace.

From conception to completion we deliver inspirational office design that embodies your brand, inspires your staff and exceeds your expectations.

 

We would love to work with you on your project and we invite you to call and meet with us to see how we can help. In the meantime, here are some answers to common questions.

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